Frequently Asked Questions
Everything you need to know about our smart lighting and electronics.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for electronic products?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund.
Do Linkind smart products require a specialized hub?
Most of our Wi-Fi and Bluetooth products connect directly to your home network without a hub. However, Zigbee-enabled devices may require a compatible Zigbee gateway.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are Linkind products covered by a warranty?
Yes, all our electronic products come with a standard 1-year limited warranty that covers manufacturing defects and hardware malfunctions.
How do I update the firmware on my smart devices?
Firmware updates can be managed directly through the Linkind mobile app. When an update is available, you will receive a notification to ensure your device has the latest features and security.