Returns & Exchanges
At Linkind, we stand behind our smart lighting and home security products with a 30-day money-back guarantee for any reason. If you are not completely satisfied with your purchase, we offer a straightforward return process to ensure your peace of mind.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and proof of purchase to start the RMA process.
Pack the Product
Ensure the device is in its original packaging with all included accessories, manuals, and cables to qualify for a full refund.
Ship the Item
Affix the provided shipping label or use a traceable carrier to send the package to our designated fulfillment center.
Receive Your Refund
Once our technicians inspect the hardware, a refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing